Terms of service

TERMS OF SERVICE 

Last updated: May 27, 2026

Welcome to Zardex. These Terms of Service (“Terms”) govern your access to and use of shopzardex.com and any products, content, services, or features offered by Zardex (“we,” “us,” or “our”).

By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our services.

 

 

1. General Conditions

We reserve the right to refuse service to anyone at any time for any reason, including suspected fraud, abuse, misuse of our website, or violations of these Terms.

By using our website, you confirm that:

  • You are at least the age of majority in your jurisdiction, or

  • You have permission from a legal guardian to use the website.

You may not use our products or services for any unlawful purpose.

 

 

2. Product Information & Availability

We strive to ensure all product descriptions, images, pricing, and information are accurate.

However:

  • Product colors may vary depending on display settings

  • Packaging may differ slightly from images

  • Specifications may change without notice

  • Availability may vary

Zardex reserves the right to modify, discontinue, or limit products at any time without prior notice.

 

 

3. Pricing & Payment

All prices displayed on the website are subject to change without notice.

We reserve the right to:

  • Correct pricing errors

  • Cancel orders affected by technical mistakes

  • Refuse suspicious transactions

Payments are securely processed through third-party providers.

By submitting payment information, you represent that you are authorized to use the payment method provided.

 

 

4. Shipping & Delivery

Zardex ships worldwide.

Estimated delivery times are generally:

  • Canada: 7–15 business days

  • United States: 7–15 business days

  • International: 7–15 business days

Shipping times are estimates only and are not guaranteed.

Delays may occur due to:

  • Customs inspections

  • Carrier disruptions

  • Weather conditions

  • High order volume

  • Logistics issues beyond our control

Zardex is not liable for delays outside of our reasonable control.

Customers are responsible for ensuring shipping information is accurate at checkout.

 

 

5. Returns & Refunds

Please review our Refund Policy before purchasing.

By placing an order, customers acknowledge and agree to our return, refund, and cancellation conditions.

Opened or used products may not qualify for return unless defective.

 

 

6. Order Cancellations

Orders may be cancelled within 24 hours of purchase.

Once processing or shipment begins, cancellation may no longer be possible.

 

 

7. Delivered But Missing Packages

If tracking indicates an order was marked as “Delivered” but not received, customers must contact us promptly.

Claims are reviewed on a case-by-case basis.

Zardex reserves the right to request additional verification.

 

 

8. Fraud Prevention & Chargebacks

Zardex reserves the right to investigate suspicious activity or fraudulent transactions.

Customers agree to contact support@shopzardex.com before initiating chargebacks or payment disputes so we may attempt to resolve issues directly.

Fraudulent chargebacks may result in restrictions from future purchases.

 

 

9. Intellectual Property

All website content including:

  • Logos

  • Branding

  • Images

  • Graphics

  • Product descriptions

  • Website content

is owned by or licensed to Zardex and may not be copied, reproduced, distributed, or exploited without permission.

 

 

10. Retro Gaming Disclaimer

Zardex products are designed for compatibility with supported retro gaming environments.

Zardex is not affiliated with, endorsed by, sponsored by, or associated with any gaming console manufacturer, publisher, or trademark owner.

All trademarks, logos, and copyrights belong to their respective owners.

Customers are responsible for complying with local laws regarding software, ROMs, digital content, and intellectual property usage.

 

 

11. Limitation of Liability

To the fullest extent permitted by law, Zardex shall not be liable for indirect, incidental, consequential, or special damages arising from:

  • Product use

  • Website interruptions

  • Delivery delays

  • Third-party services

  • Technical issues

Our total liability shall not exceed the amount paid for the purchased product.

 

 

12. Governing Law

These Terms are governed by the laws of Ontario, Canada, without regard to conflict of law principles.

 

 

13. Changes to Terms

We reserve the right to update or modify these Terms at any time.

Changes become effective immediately upon posting to this page.

Continued use of the website constitutes acceptance of updated Terms.

 

 

14. Contact Information

For questions regarding these Terms, contact:

Zardex
 Website: shopzardex.com
 Email: support@shopzardex.com