Shipping policy

 

Shipping Policy

Last updated: May 27, 2026

Order Processing

Orders are typically processed within 1–3 business days.

Once your order has been processed, tracking information will be provided where applicable.

Shipping Times

Zardex ships worldwide.

Estimated shipping times:

• Canada: 7–15 business days

• United States: 7–15 business days

• International: 7–15 business days

Please note that shipping times are estimates and may vary due to:

• Customs processing

• Carrier delays

• Weather conditions

• High order volumes

• Holidays or unforeseen logistics issues

Tracking Information

Tracking is provided for eligible orders. Please allow a few business days for tracking updates to appear after shipment.

Delays

While we strive to deliver orders within estimated timeframes, delays may occasionally occur. We kindly ask customers to allow additional transit time before requesting refunds or replacements.

Incorrect Address Information

Customers are responsible for entering accurate shipping information. Zardex is not responsible for orders delayed or lost due to incorrect shipping details provided at checkout.