Privacy policy

PRIVACY POLICY 

Last updated: May 27, 2026

At Zardex, we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how Zardex (“we,” “us,” or “our”) collects, uses, shares, and safeguards your information when you visit, use, or make a purchase from shopzardex.com (the “Site”) and any related services.

By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Contact Information

  • Full name

  • Shipping address

  • Billing address

  • Email address

  • Phone number (if provided)

Order Information

  • Products purchased

  • Order history

  • Payment confirmations

  • Shipping and fulfillment information

Payment Information
 Payments are securely processed through trusted third-party payment providers. Zardex does not store complete payment card details.

Device & Usage Information
 We may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Website interactions

  • Referral sources

  • Session information

2. How We Use Your Information

We may use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate updates about your purchase

  • Prevent fraud and unauthorized transactions

  • Improve website performance and user experience

  • Respond to customer service requests

  • Send promotional emails if you voluntarily opt in

We only send SMS communications if customers explicitly provide consent.

3. Order Fulfillment & Third Parties

To operate our business, we may share limited information with trusted third-party service providers including:

  • Payment processors

  • Shipping carriers

  • Fulfillment partners

  • Customer support tools

  • Website hosting and Shopify services

We only share information necessary to complete services related to your order.

4. Shopify

Our store is hosted by Shopify, which provides the ecommerce platform that allows us to sell products and services to you.

Your data may be stored through Shopify’s systems, databases, and secure servers.

For additional information, please review Shopify’s privacy practices.

5. Worldwide Transfers

Because we operate globally, your information may be transferred, processed, or stored in countries outside your country of residence.

By using our services, you consent to such transfers where required for order fulfillment and business operations.

6. Marketing Communications

If you subscribe to our marketing communications, we may occasionally send:

  • Promotions

  • Discounts

  • Product updates

  • Important store announcements

You may unsubscribe at any time using the unsubscribe link in emails.

7. Data Security

We implement commercially reasonable safeguards to protect your information. However, no method of internet transmission or electronic storage is completely secure.

By using our Site, you acknowledge that we cannot guarantee absolute security.

8. Retention of Information

We retain information only as long as necessary to:

  • Fulfill orders

  • Resolve disputes

  • Comply with legal obligations

  • Prevent fraud

  • Enforce our agreements

9. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Access to your information

  • Correction of inaccurate information

  • Deletion requests

  • Withdrawal of marketing consent

To exercise these rights, contact:

support@shopzardex.com

10. Children’s Privacy

Our website is not intended for children under the age of majority in their jurisdiction. We do not knowingly collect information from minors.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

12. Contact Us

Questions regarding this Privacy Policy may be directed to:

Zardex
 Website: shopzardex.com
 Email: support@shopzardex.com